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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions? Use the "contact" link at the bottom menu to shoot us an email.
National Parks: Are BearBolts Allowed?
Each park sets their own regulations and they vary from park to park. It is best to check their regulations prior to travel.
Most “Front Country” campgrounds in National Parks located in bear habitats provide steel bear-boxes at individual campsites. At these parks rangers expect patrons to use the steel bear-boxes for food storage.
The use case for BearBolts is “Back Country” sites where these steel bear boxes are not provided but regulations still require proper food storage to prevent bear access to human food. Such sites typically exist in National Forrest or BLM (Bureau of Land Management) that may border the boundary of National Parks.
My Cooler or Case is not on the list
The fitment list includes only coolers that have been certified by the IGBC (Interagency Grizzly Bear Committee) as bear resistant.
I learn about new cooler and box models constantly as customers request fitment. If your case is not on the list, please use the “contact” page to shoot me an email. I will get back with you as soon as possible. Thank you for helping to build out the fitment list!
Do you offer a keyed locking version
We only offer a keyless quick release BearBolt. Most of our customers find value in the keyless option for backcountry camping and river trips to avoid lost keys and a lock out scenario.
How long will it take to get my orders?
This is a small local business, we hand pack each order and aim to ship by the next business day in most cases. Our primary delivery service is USPS ground advantage which takes 3-5 business days depending on location from Salt Lake City Utah.
What is your return policy?
Returns and Refunds will be issued on a Case-By-Case basis. Products must be in new condition and in the original packaging.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns due to an error by BearBolts will be accepted with no charge to the customer. Returns for other reasons will be charged a 20% restocking fee to cover costs of shipping and administrative time for restocking.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged. Damage claims must be made within 14 days of delivery to be considered.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Once refunded, please allow up to 10-15 business days for your refund to post to your account. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.
If more than 15 business days have passed since we approved your refund, please contact us using the "contact" page of the website.














